Configuring SMSGlobal as a Custom Target to Share Surveys via SMS in SurveySparrow

To set up SMSGlobal as a custom target within SurveySparrow, follow these instructions:

1. Log in to your SurveySparrow account.
2. Navigate to the 'Settings' menu and select 'Messaging.'
3. Click on the 'Text' option and then choose 'Add new provider.'
   
   
   

   

   
   
4. Configure the message payload

The message payload contains the necessary information to send the SMS message. It should be in JSON format and include the following fields:

URL endpoint: https://api.smsglobal.com/http-api.php
Header : Content-Type: application/x-www-form-urlencoded

Body:

{
"action": "sendsms",
"user": "master user name",
"password": "master password",
"from": "SMSG",
"to": "{contact_mobile}",
"text": "{message}"
}

To get the API key, refer: https://knowledgebase.smsglobal.com/en/articles/5181990-rest-api-keys

Note:

• You can choose not to fill in the "origin" field, allowing the use of a number from SMSGlobal's Shared Pool of numbers.
• In the case of Australian numbers, you can use either the format 61426509248 or 0426509248.

For reference and additional information, you can visit the SMSGlobal API documentation at https://knowledgebase.smsglobal.com/en/articles/5181990-rest-api-keys.

To verify the delivery status of your SMS, you can check it by visiting https://mxt.smsglobal.com/report/sms-outgoing.